Returns Policy: No Returns

At NINE98s, we are committed to providing you with the highest quality products and exceptional customer service. To ensure a smooth shopping experience, we have established the following Returns Policy, which states that we do not accept returns for any products purchased through our website or in-store. Please read this policy carefully before making a purchase.

1. No Returns Policy:

We do not accept returns for any reason, including but not limited to the following:

Change of mind

Incorrect size or color selection

Unwanted gifts

Items no longer needed

Purchasing errors

Damage caused after delivery

Compatibility issues

2. Quality Assurance:

We take great pride in the quality of our products and undergo rigorous quality control processes to ensure that our products meet the highest standards. In the unlikely event that you receive a defective or damaged item, please contact our customer support team within 14 days of receiving your order. We will work with you to provide a suitable resolution, such as a replacement or refund, depending on the circumstances.

3. Lost or Missing Items:

If your order is missing items or you believe it is lost in transit, please contact our customer support team within 14 days of the estimated delivery date. We will investigate the issue and take appropriate action to resolve it, which may include sending a replacement or issuing a refund.

4. Warranty Claims:

Some products may come with manufacturer warranties. In the event that you encounter issues covered by a manufacturer's warranty, please reach out to the manufacturer directly for assistance. We are not responsible for handling warranty claims, as they are subject to the terms and conditions specified by the manufacturer.

5. Cancellations:

You may cancel an order before it has been shipped. Once an order has been shipped, it cannot be canceled, and our No Returns Policy applies.

6. Exceptions:

In certain rare cases, we may consider an exception to this No Returns Policy if there are extenuating circumstances. Any exceptions will be made at our sole discretion and may be subject to restocking fees and other charges.

7. Contact Us:

If you have any questions or concerns about our Returns Policy, please don't hesitate to contact our customer support team. You can reach us via nine98s.now@gmail.com.

By making a purchase through NINE98s, you acknowledge and agree to abide by this Returns Policy. We are committed to providing you with excellent customer service, and we thank you for choosing us for your shopping needs.

NINE98s 3/6/25